Understand Customer Emotions

All-in-one Customer Sentiment Analysis + Social Scheduling Platform Powered by AI!

Your customers are sharing how they feel. Your audience is waiting for you to show up. Do it both seamlessly with Clariv’s Customer sentiment analysis and social media scheduling tool.

Sentiment Analysis
70%
positive
20%
neutral
10%
negative
Customer Sentiment

AI Sentiment Analysis

Gain immediate clarity on what customers feel and why. Identify the exact issues affecting satisfaction, whether it’s service quality, pricing, product experience, or location performance, and act before negative trends escalate.

  • Detect shifts in customer emotions in real time
  • Pinpoint the root causes behind negative feedback
  • Prioritize improvements with data-driven accuracy
Response Workflows

Reputation Tracking

Monitor every review and rating in one place. See where your brand is gaining trust, where it’s slipping, and which recurring issues require attention to protect and strengthen your overall reputation.

  • Track multi-platform reviews from a unified dashboard
  • Identify recurring issues affecting brand perception
  • Benchmark performance across locations or teams
Trend Intelligence

Social Media Scheduling

Plan, organize, and publish content across all major social channels from a single calendar. Maintain a consistent brand presence without last-minute rushes or platform switching.

  • Schedule posts across all key platforms in one workflow
  • Improve consistency with structured content planning
  • Manage messaging and engagement through a unified inbox
Executive Signals

Unified Insights

View sentiment, reputation, and social performance together to understand the full picture in a single dashboard. Identify patterns, spot opportunities, and make decisions backed by complete, connected data.

  • Combine feedback, engagement, and other data.
  • Reveal correlations between customer sentiment and performance
  • Highlight growth opportunities with clear insights

Delivering solutions, regardless of your industry.

Made for teams who want to understand better.

Top industries

Simplify Your Entire Social Workflow with Clariv.

Handle posts, calendars, notifications, and conversations across all channels from one place.

Top

Our Technology

Powered by Advanced AI

Smart technology that reads, learns, and works, so your team doesn’t have to.

NLP That Actually Understands What Customers Mean

Our Natural Language Processing engine doesn’t just scan text; it reads every review the way a real person would. It picks up on emotions: happy, neutral, worried, disappointed, surprised, so you know what your customers are feeling.

Automated Classification Across Every Channel

No more manual sorting. Every review, comment, and message is automatically tagged by emotion and topic, service quality, pricing, wait times, staff behavior, ambience, product issues, and more.

AI That Spots Patterns You Can’t See Manually

Customers usually show early signs when something isn’t right. The AI spots those signals by scanning thousands of data points at once. It notices sudden dips in sentiment, locations that need attention, and review patterns tied to specific days or hours, things that are hard to catch manually.

Prediction Models That Predict the Future Ahead

The AI doesn’t just tell you what customers feel today, it helps you understand what they might feel next. It learns from past feedback and current trends to predict future sentiment shifts, churn risks, and rising issues so your team can stay one step ahead.

99.9%
Sentiment Precision
Reads customer emotion and context with exceptional accuracy, even across large volumes of feedback.
6x
Faster Issue Identification
Detects negative patterns and operational risks long before they escalate.
40%
Increase in Response Efficiency
Helps your team respond faster by surfacing urgent feedback and grouping similar issues automatically.
30%
Reduction in Manual Review Work
Cuts down hours spent sorting through reviews by automating emotion and topic tagging instantly.
Why Clariv

A Platform That Helps Your Team Do More, Always!

Built to save hours, reduce effort, and keep your business moving with clarity and confidence.

Save Time on Every Workflow

Clariv handles the repetitive work, sorting reviews, reading sentiment, tagging topics, planning posts, and other repetitive tasks so your team can focus on what actually matters.

  • 90% less manual sorting
  • 3x faster content planning

Reduce Costs With Early Visibility

Clariv helps you spot issues before they become expensive, whether it’s service gaps, location inconsistencies, or shifts in customer sentiment. When you can act early, you avoid unnecessary spending later.

  • 6x earlier issue detection
  • 25% lower service recovery costs

Boost Revenue Through Better Decisions

Clariv shows what actually influences customer satisfaction and loyalty. You see trends clearly, understand what’s working, and know where small improvements can create meaningful revenue impact.

  • 40% reduction in avoidable churn
  • 20% growth in repeat customers

Integrations That Don’t Slow You Down

Clariv connects to your existing tools in minutes, bringing reviews, social accounts, and customer data together without any tedious process or expert assistance.

  • 50+ plug-and-play integrations
  • Easy and quick integrations

Support That’s Actually Helpful

When you need help, Clariv is ready. Quick responses, simple guidance, and real people behind the chat. And with us, you never have to figure things out alone.

  • 24/7 support availability
  • 99% customer satisfaction

Keep Your Brand Consistent Everywhere

Clariv helps every team member stay aligned, no matter how many channels or locations you manage. Your messaging stays consistent, and your customer experience feels unified.

  • 1 unified calendar
  • 100% consistent messaging
Simple Pricing

Simple Clariv Pricing Plans. No Surprises.

Choose the pricing plan that your business deserves. You can scale up & down anytime with no surprises and a free 14-day trial.

Starter

Starter

Perfect for getting started

$ 49 /month
Up to 5,000 sentiments/month
Basic sentiment dashboard
1 team member included
Email support (24h response)
2 data source integrations
14-day free trial
Custom integrations
Enterprise

Enterprise

For large organizations

$ Custom /month
Unlimited sentiments/month
Custom dashboards & reports
Unlimited team members
Dedicated account manager
Custom integrations & APIs
White-label solutions
SLA & 99.99% uptime guarantee

Essentials of Clariv: You Get This with Every Plan!

Enterprise Security

Every account comes with bank-grade encryption and industry-leading compliance. Your data stays protected from day one.

Regular Product Improvements

Clariv ships new features, upgrades, and enhancements every month. You’re always working with the latest version, with no extra fees or effort.

Full API Access

Build custom workflows or connect Clariv with your internal systems through our REST API available across all plans.

Easy Onboarding

Every plan includes a smooth, guided onboarding experience so your team can get started quickly without any technical hurdles.

Get Started with Your 14-Day Free Trial

Get access to all Professional plan features with up to 100,000 sentiments per month. No credit card required, and you can cancel anytime.

No Credit Card Needed
Expert Assistance
24/7 Support